This Solar PV for Home Insurance is designed to provide protection to your solar photovoltaic (PV) system installed on rooftops, or any part thereof, against loss or damage due to fire, theft and accidental external means. It also provides compensation for loss of income/savings that is affected by the downtime of your solar PV system as a result of indemnifiable damage. This Policy covers your solar PV system within your specified, insured premise only; it does not cover any related transmission lines or cables outside the premise.

Please provide a written notice to Insurnet or MSIG with full details within 15 days upon receiving notice of or sustaining any accident, loss or damage. You may contact Insurnet or MSIG to obtain a copy of the claim form. Submit the completed claim form to Insurnet or MSIG together with all relevant documents as soon as possible.

• Insurnet Customer Service Hotline 03-4108 9920 (Open Monday - Friday, 9:00am - 5:00pm)

• MSIG Customer Service Hotline 1-800-88-6744 (Open Monday - Friday, 8:30am - 5:30pm)

Please refer to the policy wording (Policy Number: KL-11586980-ARH) here and product disclosure sheet here.

SPP Plan 3 Coverage

Solar PV System (Sum Insured): RM30,000

Deductible: RM500 for each and every claim

Loss of Income/Savings Protection: Maximum Limit RM2,000 (Up to 6 months, with time excess of 24 hours)

Basis of Settlement: Solar PV System - Replacement Value; Loss of Income/Savings Protection - Incurred Basis

This insurance is underwritten by MSIG Insurance (Malaysia) Bhd ("MSIG")

This insurance is managed by Insurnet Consultancy Sdn Bhd ("Insurnet"), the authorized agent of MSIG

You may cancel the policy at any time by notifying us in writing. The Company may cancel this Policy by sending 14 days notice by recorded delivery letter or registered letter to your last known address. Any refund of premium is based on the short period rate basis and depends on how long the cover has been in force.

It is important that you inform Insurnet or MSIG of any change in your contact details to ensure that all correspondences reach you in a timely manner.

If you have a complaint about our product or services, or you are not satisfied with the rejection or offer of any settlement of a claim, you should first try to resolve the complaint with MSIG Customer Service Centre. If you are still not satisfied with the decision, you can write either to the BNMLINK of Bank Negara Malaysia or the Update to Financial Markets Ombudsman Service (FMOS), free of charge.