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Are You A...
Busy person?
24 hours a day is not enough, and you have NO time to shop! But you still want the best deals….
Socially anxious?
You get overwhelmed in crowds, and have trouble dealing with people while others are watching?
Homebody?
You just enjoy lazing around at home, and cannot bear to leave your cosy sofa?
We Have ONE Solution to Solve ALL!
Imagine having a personal magical door that will lead you straight to our store, without having to leave home!
senQ's Bold Move
Blending Online Shopping with Offline Service Excellence
In the fast-paced world of e-commerce, where transactions often feel impersonal and disconnected, Senheng is pioneering a fresh approach that combines the convenience of online shopping with the personalised touch of offline service. With our innovative new business strategy, "Buy Online, We Serve You Like Offline," we aim to revolutionise the way customers experience online retail.
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Shop online, and get personal service from Sales Assistants at our outlets. The best of both worlds!
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Imagine This
You're browsing through Senheng's website, searching for the perfect home appliance or electronic gadget. After you make a purchase, a dedicated Sales Assistant is assigned to help you. They're a real person, not a chatbot, ready to discuss your order, highlight other deals, and answer any questions you have.
How It Works
STEP 1
Browse Online
Explore our Senheng app or website for what you need.
STEP 2
Easy Checkout
Complete your purchase in just a few steps.
STEP 3
Expert Help
A dedicated Senheng Salesperson, chosen from our nationwide team of over 1,200 experts will give a call to provide personalised guidance & support.
Why Shop With Us?
Expert Guidance
Receive tailored advice and answers from our knowledgeable staff.
Ongoing Support
Even after your purchase, Senheng is here to assist with delivery, in-store pickup, installation, and any other needs.
Personalised Experience
Enjoy the convenience of online shopping with the personal touch of in-store service.
Nationwide Service
No matter where you are in the country, our sales team ensures top-notch service.
Our "Buy Online, We Serve You Like Offline" strategy goes beyond just answering inquiries – it's about delivering a seamless and enjoyable shopping experience from start to finish.
This personalised approach not only sets us apart from traditional e-commerce platforms but also fosters a sense of trust and loyalty among customers. In an age where faceless transactions are the norm, Senheng's emphasis on human connection and attentive service is a breath of fresh air.
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