Keep Calm & Stay Covered The senQ Way

Adulting is hard enough, bills, budgets, and that one gadget that decides to break right after its warranty ends. 🙃But what if we told you that you don’t have to panic anymore when tech trouble strikes?

At senQ, we believe your peace of mind shouldn’t have an expiry date. That’s where our Extended Warranty steps in your gadget’s safety net, powered by PlusOne.

Let’s break it down.

💡 What’s the Extended Warranty All About?

Every new product you buy from senQ comes with its manufacturer warranty that’s your standard coverage.But with our PlusOne Membership, you get extra protection that kicks in after your manufacturer warranty ends.

That means even when the original coverage says “bye,” senQ’s got your back. 💚

⚡ Type 1: The “Extra 1-Year” Warranty

This one’s like giving your device a bonus life.

When the manufacturer’s warranty ends, your PlusOne Extended Warranty takes over, covering parts and labour for mechanical and electrical defects, just like the original warranty.

So if your washing machine stops spinning or your laptop starts acting up, you can count on senQ’s authorized repairers to fix it up with no stress, no surprises.

Think of it as peace of mind, reloaded. 🧘‍♂️

🔁 Type 2: The Replacement Warranty

Sometimes, things just can’t be fixed.If your product is beyond repair or not economical to fix, senQ will replace it with one of similar kind and quality.

That’s right! No long waits or frustrating ‘not covered’ surprises. Your faulty item will be replaced quickly for a small fee, so you can get back to binge-watching, gaming, or just chilling ASAP. ⚙️✨

🧠 A Few Things to Keep in Mind

Like every great deal, there are a few rules of the game:

• Only products purchased new from senQ and with a valid manufacturer warranty in Malaysia are eligible.

• Coverage applies to domestic and personal use (so, no commercial or rental use).

• Repairs must be authorized by senQ, don’t DIY or send to random shops!

• Damage from accidents, misuse, or natural disasters (like lightning or water damage) isn’t covered.

Your PlusOne Membership and senQ Sales Invoice/Receipt in the Senheng app are your golden tickets for repair requests. 🎟️”

💚 Why It Matters

Life’s full of surprises, but your tech shouldn’t be one of them. With senQ’s Extended Warranty, you get more than just coverage, you get confidence. Confidence that your favourite gadgets, appliances, and electronics will keep running smoothly, long after the standard warranty ends.

Because when you shop smart, you shop secure.That’s the senQ promise. 🧡

Stay protected. Stay chill. Stay senQ.